A great looking (and sounding!) exhaust can
An update about Scorpion and their customer service. (May 2011)
I bought and fitted a Scorpion Carbon Fibre can about 3-years ago. Sometime last year the can developed a leak through the rear riveted section and blow back along the pipe. Curiously during a trip last year, Preload had noticed that the can was developing a large 'hot-spot' in the centre after the engine was hot, and a discoloured circle would appear, and then disappear when it cooled. I have no idea if this was the result of the leak, but it sounds feasible?
Anyway, whilst the bike is currently between rides, I decided to finally get it fixed. I emailed Scorpion with the problem, and promptly received an email asking me to ship it back to them, and they would fix it and return in in 48-hours. There was no mention of cost and they did not ask for proof of purchase. So I shipped it via courier about 10-days ago. Given that we've had a lot a public holidays in the UK, I was pleased to receive a package from Scorpion today. BUT what made me really smile is that they sent me a brand spanking new carbon fibre can complete with new jubilee clips and spare decals for the toolbox for good measure. And there is no cost to me apart from the £12 initial courier.
Not often I get to praise a company for their customer service, so I thought Scorpion deserved a mention.
DC. A very happy strommer today |
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